ONVU Retail is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our websites, you are consenting to the information collection and use practices described in this privacy statement.
Our collection of information
INFORMATION COLLECTED DIRECTLY FROM YOU
Generally, you can visit ONVU Retail’s websites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. The personal information we collect may include:
- contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers, and physical address;
- information about your company, and job function;
- your e-mail marketing preferences;
- financial information (including credit card or account information);
- information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
- information used to customize and facilitate your use of our websites, including login and technical information;
- inquiries about and orders for our products and services;
- information that assists us in identifying the products and services that best meet your requirements;
- event registration information; and
- feedback from you about our websites and our products and services generally.
You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.
INFORMATION COLLECTED AUTOMATICALLY
ONVU Retail does not generally collect any personal information from users browsing the public areas of its website. We may, however, collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within ONVU Retail’s sites. On sites that you enter with a user ID, we may connect this information with your identity to determine your potential interests in our products and services. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which YOU linked to our site. We do not link this information to your identity. If we send you e-mail, such as through a list server or electronic newsletter, ONVU Retail may collect information concerning what you do with the e-mail, including such information as date and time of opening and use of links.
Our use of information
SERVICES AND TRANSACTIONS
We use your personal information to deliver services or carry out transactions you have requested, such as providing information on ONVU Retail products, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in your interactions with ONVU Retail, information collected by our websites may be combined with information we collect by other means.
We may use your personal information to improve our websites and related ONVU Retail products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our websites to your particular preference or interests.
With your permission, we may use your personal information gathered via our websites to inform you of products or services available from ONVU Retail. When collecting information that might be used to contact you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Moreover, each e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.
DISCLOSURE IN PUBLIC AREAS
You should also be aware that when any personal information, or any other information or statement voluntarily made or disclosed by you in a chat room or other discussion forum or any other public area of this site, it can be collected and used by third parties and may result in unsolicited message from third parties. Such activities are beyond our control and this policy does not apply to such information. If you do not want any comments you make or information you provide to be viewed by third parties, do not submit such information in any public area of this website.